FAQS
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SHIPPING
What is the status of my order?
- After you place your order, we will send you a confirmation email to track the status of your order. Once your order has been shipped, we will send you another email along with the link to track your order within 2 days.
Where do you ship?
- We collaborate globally in 30+ countries, employing screen printing process for top-quality and durable T-shirts.
How long will it take to ship my order?
- Delivery times may vary depending on the delivery location. Check shipping time in the product section.
RETURNS
- At Haki Project, your satisfaction is our top priority. That's why we offer a 30-day guarantee on every purchase.
- We are committed to resolving any issues you may encounter. Full refunds/replacements for damaged or incorrect items.
- Orders that have already started the fulfillment process can't be changed or canceled.
ORDER
How do I track the progress of an order?
- After your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Can I change my delivery address after I have placed my order?
- If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.
PAYMENT
Is it safe to use my credit/debit card at Haki Project?
- We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.